PRIVACY POLICY
Last Updated: June 2026
Power Engineering 101 (“Power Engineering 101”, “PE101”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, purchase products or services, enroll in courses, complete practice exams, communicate with our team, or otherwise interact with our business.
By using our website and services, you consent to the collection and use of information in accordance with this Privacy Policy.
- INFORMATION WE COLLECT
We may collect personal information including:
Account Information
• Name
• Email address
• Telephone number
• Mailing address (where provided)
Course and Student Information
• Course enrollments
• Quiz and examination results
• Course progress
• Completion records
• Communications with instructors and support staff
Transaction Information
• Payment records
• Purchase history
• Subscription information
• Billing information
Technical Information
• IP address
• Device information
• Browser type
• Operating system
• Website activity
• Referral sources
• Pages viewed
• Session information
- HOW WE USE YOUR INFORMATION
We use personal information to:
• Provide educational services and course access
• Process purchases and payments
• Deliver practice exams and tutorials
• Provide student support and tutoring services
• Communicate regarding accounts, purchases, and course progress
• Improve our website, products, and services
• Monitor platform performance and security
• Meet legal, regulatory, and accounting obligations
• Send marketing communications where permitted by law
- EMAIL COMMUNICATIONS
We may send transactional communications related to:
• Course access
• Account management
• Purchases
• Student support
• Important service updates
With your consent, we may also send newsletters, educational content, promotions, and marketing communications.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.
Transactional communications may still be sent when required to provide services you have purchased.
- PAYMENT PROCESSING
Payments are processed through third-party payment processors including Stripe.
Power Engineering 101 does not store complete credit card information on its servers.
Payment information is handled in accordance with the privacy and security policies of the payment processor used to complete the transaction.
- GOOGLE ANALYTICS AND ADVERTISING FEATURES
We use Google Analytics 4 (GA4) to better understand how visitors interact with our website.
Google Analytics may collect information including:
• Website usage patterns
• Device information
• Browser information
• General geographic information
• Traffic sources
• User engagement metrics
We may also utilize Google Advertising Features including:
• Google Signals
• Demographics and Interests Reporting
• Cross-Device Tracking
• Remarketing Audiences
• Advertising Reporting Features
These features may associate website activity with information from Google accounts of users who have enabled Ads Personalization and provided the necessary consent to Google.
This information helps us:
• Improve our educational services
• Understand student needs
• Measure advertising effectiveness
• Create audience segments
• Deliver more relevant advertising
Users may manage advertising preferences through Google’s Ads Settings.
- COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies, pixels, tags, and similar technologies.
These technologies may be used to:
• Maintain website functionality
• Remember user preferences
• Analyze website traffic
• Measure marketing performance
• Support advertising and remarketing campaigns
Third-party providers that may place cookies include:
• Google
• Stripe
• ActiveCampaign
• WordPress plugins
• Other service providers used to operate our business
Users may control cookie settings through their browser preferences.
Disabling cookies may impact website functionality.
- REMARKETING AND ADVERTISING
Power Engineering 101 may use remarketing services through Google Ads and other advertising platforms.
These services allow advertisements to be displayed to previous website visitors based on their interactions with our website.
Third-party vendors, including Google, may use cookies and identifiers to serve advertisements based on prior visits to our website.
Users may opt out of personalized advertising through Google’s Ads Settings.
- THIRD-PARTY SERVICE PROVIDERS
We use trusted third-party service providers to help operate our business.
These providers may include:
• Stripe
• Google Analytics
• Google Ads
• ActiveCampaign
• LearnDash
• WordPress
• Website hosting providers
• Email service providers
• Cloud service providers
These providers may process personal information only as necessary to provide services on our behalf.
- DATA STORAGE AND INTERNATIONAL TRANSFERS
Personal information may be stored or processed in Canada, the United States, or other jurisdictions where our service providers maintain operations.
By using our services, you acknowledge that information may be transferred outside your province or country of residence and may be subject to the laws of those jurisdictions.
We take reasonable steps to ensure that personal information remains appropriately protected.
- DATA RETENTION
We retain personal information only for as long as necessary to:
• Provide educational services
• Maintain student records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Course progress, purchase history, and student support records may be retained after course completion to facilitate future support requests, account reactivation, educational record verification, and business operations.
- PROTECTION OF INFORMATION
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we take reasonable measures to protect information, no method of transmission over the Internet or electronic storage is completely secure.
- YOUR PRIVACY RIGHTS
Subject to applicable law, you may request:
• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information where appropriate
• Withdrawal of consent for certain processing activities
Requests may be submitted using the contact information provided below.
Certain information may be retained where required by law, regulatory obligations, accounting requirements, or legitimate business interests.
- CHILDREN’S PRIVACY
Our educational services are intended primarily for adults and individuals pursuing professional certification.
We do not knowingly collect personal information from children under the age of 13 without appropriate consent.
- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes will become effective when posted on this page.
Continued use of our website or services following changes constitutes acceptance of the updated Privacy Policy.
- CONTACT US
If you have questions regarding this Privacy Policy or how your personal information is handled, please contact:
Power Engineering 101
Email: team@powerengineering101.com
Website: https://powerengineering101.com
